Customer Care
Frequently Asked Questions
Placing an order on Amonatelier.com
1. Browse the catalog
Use the navigation menu to explore our categories. We offer 3 main collection:
- Amon Atelier Jewelry. Handmade in Italy and designed by Amon Atelier, our original creations.
- Our curated Vintage Jewelry is a selection of unique pieces, each one-of-a-kind within our assortment.
- Artwork. Original and limited prints of photography by our artists.
2. View product details
Each piece has its own product page. Under Details you will find a full description of the piece and its composition. On a desktop or large screen, click the product image to enlarge it.
Original creations are available in selected gold and sizing options where shown. Vintage pieces come in one size, though vintage rings can often be modified depending on the design.
An estimated delivery time is shown on every product page. Vintage pieces ship within 3 to 5 business days. Amon Atelier pieces are made to order in Italy and require 5 to 8 weeks.
3. Proceed to purchase
- On the product page, select the gold and size where options are available.
- Click Add to Cart.
- When you have finished, click Cart to open the cart popup or cart page.
- Proceed to Checkout, where you can review your order, add a discount code, choose your delivery method and enter your address and payment details.
- Wrapping is included automatically with every order.
- We accept Klarna, credit cards, Swish, Apple Pay and Google Pay.
- Check your details, then click Purchase. You will receive a confirmation email with your order details within a few minutes. Check your spam folder.
Once your order has shipped, you will receive a notification with a tracking number. We also offer shopping by private appointment in Stockholm.
If you need help with our products, placing an order, or have any questions, please contact our Customer Care.